Our standards
We aim to report accurately and fairly. We check facts against primary sources where we can, such as official statements, filings, regulator and tax authority publications and on-chain data. We make clear when something is reported, alleged or unconfirmed, and we keep news separate from opinion and analysis.
Reporting an error
If you think we've got something wrong, contact us and choose “Correction” as the subject. To help us review it quickly, please include:
a link to the article;
the statement you believe is wrong;
what you believe is correct, with a source if you have one.
We read every correction request. We may contact you for more information, and we'll let you know the outcome where we can.
How we review it
An editor checks the request against the original reporting and, where needed, goes back to sources. If the article is wrong, we correct it as soon as we can. If we stand by what we published, we keep the article as it is. Disagreeing with an opinion or analysis is not, on its own, grounds for a correction, but we will fix any factual error in it.
How corrections appear
Corrections: if we get a fact wrong, such as a name, figure, date, quote or the meaning of a rule or ruling, we fix the text and add a dated note to the article saying what was wrong and what we changed.
Clarifications: if an article was accurate but could be misread or left out important context, we update it and add a dated note explaining the change.
Updates: if a story develops after publication, for example a project responds or a regulator issues new guidance, we may add the new information and mark the article as updated.
Minor fixes: we fix spelling, grammar, broken links and formatting without a note, as long as the change doesn't affect the meaning.
We don't quietly change the facts in an article. If a correction is serious, for example if the error changed the main point of the story, we place the note at the top of the article and may correct it in the newsletter or on our social channels too.
Removing articles
We don't remove articles because they are inconvenient or out of date. We remove or change an article only in rare cases, such as a serious legal problem or a risk to someone's safety. When we do, we explain it on the page where we can.
Prices and market data
Live cryptocurrency prices on the site come from a third-party data provider and update automatically. If they look wrong, let us know, but we can't correct the provider's data ourselves. Prices quoted in articles reflect the time of writing. See our Disclaimer for more.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact
Spotted a mistake or have a question about this policy? Get in touch.
